Seven reasons your small business needs to start using invoices

  • 01 Dec 2020

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If you run a small business you know that your role entails a lot more than just overseeing matters. You have to wear a lot of hats, and there's a chance invoice processing is one of them.

Let’s set the scene…

So, you’re considering starting to issue business invoices to your customers. But is there an easier way to accept remote payments? Do you even need an invoicing system? Is it just another layer of paperwork?


There are multiple questions you’re probably asking yourself at the moment. Lucky for you, we’ve compiled some of the answers.

1. Invoice processing is great for legal reasons

Not the most exciting of topics, we know, but important nonetheless. Sure, the purpose of an invoice is to give your customers a more convenient, remote way of paying you, and of course to help you keep track of your sales, but it’s also there for legal reasons. An invoice acts as legal proof that you carried out an agreed service for someone, and can, therefore, be used if you need to take anything further.

2. They keep customers happy

Initially, you may not think that issuing a business invoice falls under good customer service, but it really does. First things first, offering invoice payments enables your customers to pay you after you’ve issued a product or service.

Secondly, it’s important to bear in mind that invoice processing isn’t just crucial for you, a business owner. Customers need to keep track of their finances too. And having an invoice from a business with a detailed breakdown of what was purchased, when it was purchased and if there are late fees can prove to be very helpful.

3. Keeping things professional

A professional invoice has more of an impact on customer experience then you realise. When you issue a customer an invoice, you’re showing them that your small business is a well-oiled machine with processes. Believe it or not, it shows that they can trust you.

4. Showcasing your brand

An invoice is another touchpoint with a customer worth taking advantage of. And with that, comes branding. Your brand should be fluid throughout all your communication and an invoice is yet another space where design and even tone of voice come into play.


5. They keep you organised

This probably goes without saying and doesn’t need much diving into, but keeping an organised record of the invoices you send out is key. It’ll help you keep an eye on pending and already done payments so you know where you stand financially.

6. It helps you to get paid on time

You’ll often find that a customer may have a query, and by having all of your contact information readily available, paired with a detailed overview of the products or service they are to due to pay, you’re helping them and you.

7. Things have gotten easier with invoice systems for small businesses

Invoicing solutions can help you to create simple and error-free invoices fast. What’s better is with automation, all you have to do most of the time is create a template and then reuse it and simply alter the payment amount that’s due. All from your phone or laptop.

This can also be a far easier way to store and keep track of your invoices without the need for masses of paperwork and filing cabinets. If you’re looking for a simple solution, our team have tailored SumUp Invoices to be simple, efficient and fast.


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