Cathedral Cars, an FSB member business based in Romsey, Hampshire, has won the Guides for Brides “UK Customer Service Award” for 2018, the first transport company to win the award two years in succession.
The awards, held annually by the UK’s premier Bridal Directory Magazine and website, were held at a black tie gala evening in central London on Thursday 8th March 2018.
Brian and Liz Bennett, owners of Cathedral Cars Ltd, say “We were nominated by Bex & Ben Daniels, following their wedding at East Horton Golf Club, Fair Oak, on 25th March 2017, who are about the become proud parents for the first time.”
More than 8,000 wedding car companies throughout the UK and Northern Ireland were eligible to enter. This was narrowed down to a shortlist of 10 companies with only 6 eventually making the final.
“We are extremely delighted to have won again this year against even stronger competition, following last years’ success” says Brian. “It is very humbling to have beaten other, more established, wedding transport companies and to be the first transport company to win it two years in a row. It makes it even more rewarding when you know you’re judged purely on the customer feedback your couples give you.”
“It’s a true reflection on our attention to detail and unbeatable customer service – something we’re extremely proud of” says Liz. “We’ve won a number of nationwide awards since starting the business in 2011– so we must be doing something our customers love!”
Brian says “We exhibit at a number of Wedding Fairs throughout the area where couples can come along to see our cars and have a chat about their individual requirements and we hope that this award proves to them that we offer a first-class service at affordable prices. Every wedding is different and we firmly believe it is our responsibility to help make their special day the one they so rightly deserve!”