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North East and Yorkshire pothole problem laid bare as over 190,000 complaints reported across the region

New Freedom of Information figures gathered by the Federation of Small Businesses (FSB) show that the North Easy and Yorkshire are top of the league when it comes to pothole complaints. 

Local authorities receive a complaint to fix a pothole every 46 seconds, according to the statistics reveal and combined, the depth of the country’s 700,000 reported potholes over the last year, is around 28km – almost 15 times deeper than the Grand Canyon.  
In total, almost £1billion has been spent fixing damaged roads and holes in 2018/19, a figure similar to the previous year. 

More than £1.9million has been paid out in compensation to claimants that had their vehicles damaged last year. The figures revealed that just 24% of claims for vehicle damage were successful across England, with the average pay out per claim equating to £257.


Potholes are a major blight on the nation’s roads. Small businesses rely heavily on the road network, with nine in 10 (89%) small firms considering the road network to be important, for their staff, customers and trade deliveries. 

Richard Askew, FSB’s Regional Policy Representative, said: “Potholes are a major concern for small businesses. Our members rely heavily on the local road network, with their staff, customers and trade deliveries, dependent on fast and efficient road networks. 

“Poorly looked-after roads peppered with holes and cracks not only hamper their ability to do business, but lead to damaged vehicles, which are often vital assets to small firms often working without large capital reserves.

“These figures show that yet again the North is suffering from a historic lack of funding in our infrastructure. We need more funding for local authorities and improved coordination between authorities and utility companies to ease the burden of this ever-growing issue.”