2020 sees Repclif Chemical Services, Crewe, pass from one generation to the next. Here, FSB member and MD Ivan Anketell-Clifford explains how, after 50 years in business, the firm embraced change while staying true to its core family values.
Ivan and wife Rachael succeeded Robert and Sue Frazer, Rachael's parents, who founded the company in 1971. Since then, Repclif has worked with many prestigious clients – including Mercedes-Benz, Portakabin, Rowenta and Lakeland.
In the past three years Ivan has taken the business through a programme of change, moving away from a private-labelled operation via a two-pronged approach.