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My Business: Helen Ryder-Rogers

web_Helen---HR-Multisport

The frailties of the housing market convinced Helen's family to turn a hobby into a business

Tell us about your business…

 

HR Multisport is a fairly new small family business that produces camper vans and transporters, mostly for motor sports such as bike and car racing. Almost all builds we carry out are bespoke.

How did you come to start up?

 

My husband Bob and I, a former property surveyor and housebuilder, realised after the housing market slowed down in 2009 that we needed to diversify. So we took our hobby of converting campers for our own family use and tailored it to suit motor sport.


How has the business grown since then?

 

Well, through experience we have gathered a great deal of skills and knowledge, which has led to us growing the business. First our son Rob and daughter Rebecca joined the team, and then we increased staffing levels to suit our order book.

Can you run me through a typical day?

 

No two days are alike. We have customers across Europe, so it keeps me on my toes! Most days start with returning calls and emails, and I also work with my office team to design layouts and produce specifications for customers.

On workshop visits we show the progress of customer’s vehicles and help them make material choices.

What’s been the highlight for your business so far?

 

Growing the business and the HR Multisport brand in such a short time. We feel it is fully established now, and it’s fantastic to look at the end product.



What’s the strangest request you’ve had from a customer?

 

We’re building a 13m bespoke trailer for an offshore racing team to carry a powerboat and accommodate six people  in luxury. 

What one thing couldn’t your business function without?

 

The excellent team here at HR Multisport, from the office staff to the coach-building workshop and our great selection of sub-contractors.
 

What’s the best thing about working for yourself? 

 

Being inspired with the ability to assess ideas and new technology and implementing them for the benefits of the business and customers. 



And the hardest part?

 

There’s never enough time to carry out everything I would like to do, for the business and my family.

What do you wish you’d known when you first started out?

 

More knowledge of lorries and HGVs.

If you could go back and change one thing what would it be?

 

To have started the business 20 years earlier than we did! 

How does your FSB membership help?

 

It’s always good to read great features aimed at businesses with similar experiences and striving for the same goals.



Where will the business be in five years’ time?

 

We hope to grow our EU sales from 20 per cent of our business to nearer 50 per cent, with growth into exhibition vehicles too.

What do you do outside work?

 

I really enjoy cooking for my family and gardening when it’s nice weather, as well as getting behind the steering wheel of a car on the track.

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