How commuting could change forever after Covid-19

  • 23 Jun 2020

Commuters and shoppers transport habits will never return to pre-Covid-19 normality, according to new research – with public transport usage facing a massive drop.

More than 830 people were interviewed, with the results reflecting dramatic changes expected in use of public transport, cycling, walking and home working.  

As a first choice for transport, bus and train options have declined by 36 and 44 per cent respectively. Car use will decline slightly, at four per cent, while cycling and walking increase by 77 per cent and 37 per cent respectively.


The research saw 829 commuters across England being surveyed by sustainable transport consultancy, Go Travel Solutions.

Of the respondents, seven per cent now expect to be working from home permanently, and never returning to a regular office base.

Robin Pointon, Managing Director of Go Travel Solutions said: “The Covid-19 pandemic is impacting on every part of life in the UK. Given the levels of uncertainty, we need to exercise caution in believing perceptions of the future will become the reality.

However, what the research from these 800 commuters reflects is that Covid-19 will make an unprecedented impact on workplace travel. This is not just a change on the here and now but in the months and potentially years to come.

“Out of this crisis there can come some positives for both employers and their staff. By prioritising sustainability, there is an opportunity for employers to generate more effective workplaces and better engaged teams.


“Prioritising remote working, cycling and walking can bring benefits not only for individuals but for whole organisations. It offers opportunities to have more effective teams through a proactive approach to staff health and well-being; for some businesses it will provide scope to reduce expensive office costs.

“It is important that the government at all levels and enterprises like our own provide the necessary support to harness these benefits for employers.”


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